Student Consumer Action Network

Don't Get Ripped Off

After Wall Street practices brought down the entire U.S. and parts of the world economies, Congress finally stepped up in July 2010 and created the INPIRG -backed Consumer Financial Protection Bureau (CFPB), a new agency that will act as a counterbalance to the banks and ensure that the credit cards, mortgages, and student loans that consumers use are safe and easy to understand. When you have a complaint about a bank or credit card company, you can call on the new CFPB.

Our economy needs to be fair to consumers in order to function. While a company may make a short-term profit from ripping off consumers or putting an unsafe product on the market, it's not good for anyone in the long term. 

Our consumer program works to protect consumers by:

  • Alerting the publice to hidden dangers, scams, and unsafe products
  • Educating consumers about the choices available by conducting price surveys of various products and services available to students in an effort to allow them to the make the best choices for themselves.
  • Educating consumers about their rights in the marketplace by producing consumer guides to help people navigate the marketplace.
  • Advocating for change by working to build the support it takes to pass consumer protection legislation in our states and in D.C.

As students, we're particularly vulnerable to some specific consumer issues:

Latest Updates

Report | INPIRG | Consumer Protection

Trouble in Toyland 2013

The 2013 Trouble in Toyland report is the 28th annual INPIRG survey of toy safety. In this report, INPIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. 

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News Release | INPIRG | Consumer Protection

Report: In Indiana, Experian Gets Big Complaints

A new report by INPIRG found that the most complained-about credit reporting agency in Indiana is Experian, and that Indiana ranks #42 nationally in credit report complaints per 100,000 residents.

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Report | INPIRG | Consumer Protection

Big Credit Bureaus, Big Mistakes

Since the Consumer Financial Protection Bureau began collecting complaints about credit reporting in October 2012, the CFPB has recorded more than 10,000 complaints about credit reporting.

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Indiana residents complain most frequently about bigger banks

"Thanks to the complaints database, consumers who get ripped off or misled by their banks can make their voices heard and get satisfaction," said Alec Sprague, a federal advocate for INPIRG. "Other consumers can view the public database and make smarter, more informed financial choices. By providing a roadmap for navigating the tricks and traps of the financial marketplace, this database is another way the (bureau) gets real results for consumers."

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